Frequently asked questions.
The things people actually ask us on the phone, answered straight. If yours is not here, call and ask — we would rather talk it through than have you guess.
Questions drivers ask us.
What areas do you serve?
We are based in Waynesboro and cover 33 towns across 7 counties — Wayne, Clarke, Jones, Jasper and Greene in Mississippi, plus Washington and Choctaw counties in Alabama. That runs from Laurel and Ellisville in the northwest, up US-45 through Shubuta and Quitman, south to Leakesville and McLain, and across the state line to Chatom, Millry and Gilbertown. If you are not sure whether we reach you, call and ask.
Are you really available 24 hours?
Emergency towing and roadside calls are answered around the clock, seven days a week — that is what "24 HR Service" on the truck means. Our office hours (Monday–Saturday 9:00am – 8:00pm, Sunday 9:00am – 10:00pm) are for scheduling non-urgent work like a mobile home move.
How quickly can you get to me?
Faster if you can tell us exactly where you are. A highway number and mile marker, a county road, or a landmark you can see beats a general area every time. Call and we will give you an honest ETA rather than a comfortable one.
Do you do heavy-duty towing?
Yes, and it is a real differentiator around here. Our heavy wrecker has moved loaded log trucks, rear-loader refuse trucks and semi tractors. Call with the vehicle type, roughly what it weighs and exactly how it is sitting, and we will tell you straight whether it is a job for us.
What guarantees do you offer on your work?
We stand behind our work with a satisfaction guarantee. If you are not happy with how a job went, tell us and we will go the extra mile to make it right — that principle is what the business was built on.
How does your pricing work?
We quote before we dispatch. For a tow that normally means a hook-up charge plus mileage; winch-outs and recovery are quoted for the situation, because how long they take depends on how the vehicle is sitting. Either way you get the number up front and an itemized receipt after.
Are you a registered motor carrier?
Yes. We operate under USDOT #1675046 and MC-615599, which is active interstate "authorized for hire" authority. That number is printed on our truck, and you can look it up.
Can I choose which shop you tow my car to?
Always. Name the repair shop, the body shop, the dealer or your own address and that is where it goes. Nobody should be steering that decision for you at the roadside.
My car will not roll — can you still move it?
Yes. Flat tires, no key, seized brakes, collision damage or a car that has been parked for years — it gets winched up and secured. Just tell us the condition so we bring the right gear the first time.
Do you tow into Alabama?
We do, routinely. Millry, Yellow Pine, Fruitdale, Chatom, McIntosh, Silas, Gilbertown and Toxey are all inside our normal area, and we hold interstate authority so crossing the line is not an exception. Long-distance runs go a great deal further than that.
Can you help if I am locked out or out of gas?
Yes. Jump starts, flat-tire changes, fuel delivery, lockouts and winch-outs are all part of what we do — and quite often you do not need a tow at all. We will tell you that honestly rather than load you up anyway.
Do you move mobile homes as well?
Yes — that is Jason's Mobile Home Transport, the other half of the business. New home deliveries for dealers, relocations for private owners, and professional setup: blocked, levelled and anchored. Same owner, same phone number.
Do you tow motorcycles?
Yes, and properly. A bike goes on the deck strapped at the frame with soft ties and chocked, never strapped by the handlebars. Say it is a motorcycle when you call.
Do you offer secure storage?
We do. If your vehicle needs somewhere to sit while you wait on an adjuster, a part or a decision, it can stay with us rather than on a shoulder or in somebody’s way. Storage is charged by the day, so call and we will set expectations up front.
Built on discipline, run on showing up.
Jason Holifield served in the military before he ever picked up a hook, and he will tell you the habits carried straight over: be where you said you would be, do the job properly the first time, and finish what you start. That is why the flag is on the door of the wrecker, and why the standard on a 3 a.m. call is the same as on a Tuesday afternoon.
Or start with what you need.
Local Towing
Everyday towing around Waynesboro and Wayne County. Off the shoulder of US-45, out of a driveway, out of a parking lot — loaded properly and delivered to the shop or the address you name, not the one that is most convenient for us.
Learn more →Out of town & out of stateLong-Distance Towing
Need a vehicle moved a few hundred miles instead of a few blocks? We hold interstate motor-carrier authority, so out-of-area and out-of-state runs are on the table — auction pickups, dealer transfers, a project car, a move, or a vehicle headed to a specialist shop hours away.
Learn more →Log trucks, refuse trucks, semis & equipmentHeavy-Duty & Commercial Towing
This is the work most outfits around here turn down. Our heavy wrecker has pulled loaded log trucks, refuse trucks and semi tractors — hooked, lifted and moved with rigging matched to the actual weight. If you run trucks through Wayne County, this is the number that answers.
Learn more →Here when it matters mostAccident & Wreck Recovery
After a wreck you should not have to argue with anybody about where your vehicle ends up. We clear the scene safely, work around whichever law enforcement or fire crews are there, and take your vehicle to the body shop you choose — with paperwork your insurer can actually use.
Learn more →Stuck in a ditch, mud or sandWinch-Outs & Ditch Recovery
One heavy rain in this county and the shoulders turn to soup. A car slid into a ditch, a truck buried on a soft log road, a trailer off the edge of a county lane — we work out how it is sitting first, pick anchor and pull points that will take the load, and bring it back under steady tension.
Learn more →Motorcycle-friendly, strapped at the frameMotorcycle Towing
Plenty of wreckers will not touch a bike, and plenty more should not. A motorcycle goes up on the deck and gets strapped down at the frame — never the bars — with soft ties where they belong, so nothing gets bent, scratched or tweaked on the way.
Learn more →Question we have not answered?
Call (601) 755-8552. Emergency lines are open around the clock, and we will tell you honestly whether it is a job for us.
